Privacy policy
*Privacy Policy for Qurvii.com*
Effective Date: March 24th 2025
At Qurvii, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.qurvii.com. This policy is compliant with applicable privacy laws in *India (IT Act & SPDI Rules), **the European Union (GDPR), and **the United States (including CCPA where applicable)*.
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*1. Information We Collect*
We collect the following types of personal data:
- *Identity & Contact Information:* Name, email address, phone number, shipping and billing address
- *Payment Information:* Payment method details (processed securely via third-party payment gateways; we do not store card information)
- *Order & Transaction Data:* Purchase history, order details
- *Technical Data:* IP address, browser type, operating system, referring URLs
- *Usage Data:* Pages visited, time spent, clicks, and other analytics
- *Marketing Preferences:* Opt-in/out information for email and SMS campaigns
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*2. How We Use Your Information*
Your data is used to:
- Process orders and deliver products
- Provide customer service and manage returns or exchanges
- Personalize user experience and recommend relevant products
- Improve our website and services
- Send marketing communications (only with your consent)
- Comply with legal obligations
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*3. Legal Basis for Processing (EU Customers - GDPR)*
We rely on the following legal bases:
- *Contractual necessity* (e.g., to fulfill your order)
- *Legitimate interests* (e.g., to improve our services)
- *Consent* (for marketing communications)
- *Legal compliance*
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*4. Sharing Your Information*
We may share your personal information with:
- Service providers (e.g., payment processors, logistics partners like Delhivery and Shiprocket, return management apps like ReturnPrime)
- Marketing tools (e.g., email campaign platforms)
- Government authorities when required by law
We do not sell your personal data.
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*5. Your Rights*
Depending on your location, you may have the right to:
- Access and correct your data
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent for marketing
- File a complaint with a supervisory authority (EU residents)
To exercise these rights, contact us at privacy@qurvii.com.
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*6. Data Retention*
We retain your data only for as long as necessary to fulfill the purposes outlined above, including legal, accounting, or reporting requirements.
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*7. Security Measures*
We implement industry-standard security practices to safeguard your data, including encryption, secure servers, and access controls.
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*8. Cross-Border Data Transfers*
Your data may be transferred to and stored in countries outside your own, including the United States and India. We ensure such transfers comply with applicable data protection laws.
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*9. Cookies and Tracking Technologies*
We use cookies and similar tools to enhance your browsing experience. You can manage cookie preferences via your browser settings.
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*10. Updates to This Policy*
We may update this policy occasionally. Changes will be posted on this page with an updated "Effective Date."
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*11. Contact Us*
For questions about this policy, contact:
*Email:* support@qurvii.com
*Address:* Qurvii, 2nd Floor, B149, Sector 6, Noida, India
